Learning Upgrade License Support and Documentation

Getting Started With Your Learning Upgrade License

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If you do not have a Learning Upgrade license at your school, sign up for a free pilot using the ‘Pilot Request‘ page.

If you’re reaching the end of your Learning Upgrade pilot and would like to continue, reach out to us for a quote.

Once we process your pilot/license request, the lead contact on the account will receive our ‘Getting Started’ email. This email will provide basic instructions on student on-boarding, viewing reports, and adding additional teacher accounts. Your email will be similar to the example below.



Jane Doe,

We have approved your 100-student pilot. Your students can now self-enroll into your class.

Student Self Enrollment 

Students can self enroll into your Learning Upgrade class using class code ‘3456789’.

Students need to download and launch the Learning Upgrade App, click ‘Get Started’, select a course, enter their name, and then enter your class code.

You can print your class code guide with student instructions here: Class Code Sheet

This guide is available in English and Spanish, with buttons at the top left of the guide page to toggle between the two. You will also find a ‘Send to Printer’ button where you can print this guide or use your printer destination menu options to ‘Save as PDF’.

Your students can complete lessons on their tablets, smartphones, and computers. Download the Learning Upgrade App on the Apple App Store and Android Google Play Store, or open the web app using a browser.

Tracking Class and Student Activity

Step 1: Signing In

Visit learningupgrade.com and Login.

Username: janedoe
Password: remotelearn
School ID: 9999

Step 2: Quick Reports and Account Revisions

– In the Students tab, click the ‘STUDENT MONITOR’ button. This will give you a live overview of your student’s progress.
– In the Students tab, click the ‘Print Passwords’ button to retrieve student login credentials.
– In the Courses tab, you will find a ‘Report’ button with individualized data for each student course.
– In the Courses tab, you will find an edit button for each course. You can move students ahead in a course, or unlock all lessons by entering lesson 60.
– In the Students tab, each student will have an edit button. You can change usernames, passwords, etc.

Step 3: In Depth Reports

In the main Reports tab, you will see a Custom Reports section.

– The ‘Student Progress Report by Date’ provides all student time-on-task data. You can filter by date completed and use the Course drop-down menu to view reports by content area.
– The ‘Student Time Report by Date’ allows teachers to view individual session data for each student login.

Step 4: View Certificates

Students earn certificates for completing all 60 lessons in a course. To view these certificates in the Students tab, click the ‘STUDENT MONITOR’ button. You can then click the ‘Has Certificate’ button in the bottom filter options. Click the certificate icons to view and save as PDFs.

Access for Additional Teachers at your Site 

Teachers at your site can create their own teacher accounts on our New User page. They will need to enter 9999999 into the ‘Code:’ field of the New User form.

– Once teachers have created their accounts with a username and password, they can login to access their accounts. Their self enroll class code will be different from yours, and they can find this by clicking the ‘Self Enroll’ button in the Students tab.

Your Learning Upgrade pilot expires: May 30, 2020

Best wishes, Drew

Drew Robinson, Learning Upgrade
info@learningupgrade.com
(800) 998-8864
www.learningupgrade.com

The login credentials for your Learning Upgrade pilot/license can be found in your ‘getting started’ email. This login is for your lead teacher only. All other teachers will need to create their own logins using the instructions provided in the next section.

Once you find/create your login information, visit learningupgrade.com and Login using the Teacher Login section. Your login information will include a username, password, and school ID like the example listed below.

Username: janedoe
Password: remotelearn
School ID: 9999

After you enter your username, password, and school ID, click the ‘Sign In’ button. You will now see your Teacher Menu. 

Teachers at your site can create their own teacher accounts on our New User page. They will need to enter the 7 digit teacher addition code found at the bottom of your getting started email in the ‘Code’ field. This IS NOT the same as your class code for self enrollment.

Admin accounts can be requested by using our Contact Page.

A Learning Upgrade Admin account allows for an individual to track and monitor all students at a site, see all teacher data, manage a site license, and more.

Onboarding Students to Your License

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Students can self-enroll remotely using their own devices. They only need to download the Learning Upgrade App on the Apple App Store and Android Google Play Store, or open the web app using a browser.

View student self enrollment video

To get started, you will need to reference the Student Self Enrollment section of your initial email. You can also click the ‘Self Enroll’ button in the Students tab of your Teacher Menu.

Your email will look like the example provided below.

Student Self Enrollment 

Students can self enroll into your Learning Upgrade class using class code ‘XXXXXX’.

Students need to download and launch the Learning Upgrade App, click ‘Get Started‘, select a course, enter their name, and then enter your class code.

You can print your class code guide with student instructions here: Class Code Sheet

This guide is available in English and Spanish, with buttons at the top left of the guide page to toggle between the two. You will also find a ‘Send to Printer’ button where you can print this guide or use your printer destination menu options to ‘Save as PDF’.

Your students can complete lessons on their tablets, smartphones, and computers. Download the Learning Upgrade App on the Apple App Store and Android Google Play Store, or open the web app using a browser.

As an instructor, you will need to provide each learner with the self enrollment class code found in your pilot/license email. You can save the guide as a PDF or take a screen shot on your computer or mobile device to share with students. Your getting started guide will look like the one below. 

As your students begin to self-enroll, you can see them populating your class in real time. You can access your teacher account by using the credentials provided in your ‘Getting Started’ email. Your login credentials will look like the example provided below:

Visit learningupgrade.com and Login.

Username: janedoe
Password: remotelearn
School ID: 9999

Teachers can create student accounts and then provide each student with their login information.

To do this, visit learningupgrade.com and Login using your Learning Upgrade username, password, and school ID. You will start out on the Students tab of the Teacher Menu.

To create new student accounts, click on the ‘Add New Students‘ button.

To add new student accounts with courses to your class and school license, click on the Add New Students button in the Students Tab of the Teacher Menu. The first thing to select is the Name Format for your Student Names. The default for Name Format is ‘First Last’. With the drop down menu you can select a different format to include school IDs, custom usernames, and custom passwords. You can copy and paste this information from an excel spreadsheet into the Student Names field box or type them in. The second thing to select is the Grade. The third thing to select is the Course offering for you class. Use the drop down to select one or more courses to be added to your student accounts. The License Code will be populated automatically for you. The final step is to choose the Usernames and Passwords naming convention for your student accounts if you did not import them in the Student Names section. The default username convention is JDoe, which creates a username of first initial and last name for each student. The default password convention is K45, which creates a password of one letter and two numbers for each student.

When you are finished selecting all of the options on the student import page, click the Enroll button at the bottom of the page.

When you are finished uploading students, click the ‘Done’ button and you will return to the Teacher Menu. You can now click the ‘Print Passwords’ button to view the username, password, and school ID for each student.

Teachers can add existing student accounts to their class if the students have already enrolled under a different teacher.

To do this, visit learningupgrade.com and Login using your Learning Upgrade username, password, and school ID. You will start out on the Students tab of the Teacher Menu.

Click the ‘Add Enrolled‘ button to view the school class roster.

You can click the ‘Add‘ button to import existing student accounts to your class. Students can be searched by name, ID, and grade.

Managing Your Learning Upgrade License

Teachers can manage their license by logging in with their account to the Teacher Menu. The Teacher Menu is organized in five tabs, Students, Courses, Classes, Teachers, and Reports.

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Students Tab

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Teachers can manage their license and student accounts by logging in to access their Teacher Menu.

The Teacher Menu will display your license number, max students, current students, and available students in the blue bar under the navigation menu.

If you need to edit any of the information on a student account, click Edit next to the student’s name in the Students Tab of the Teacher Menu.

In the Edit Student Menu you can change a students name, username, password, student ID, and grade level. You can also add their first language and if they’re special needs. Once you’ve made your desired edits, click Update Student to finalize the changes.

If you would like to add an additional course to a student account, click Add Course in the Add Course column.

Select the desired course in the ‘Enroll Student in a Course’ menu and click Enroll in Course.

 

To remove a student from your school license, click on Remove in the License column in your Students Tab. *Note: this will remove the student entirely from the school account, including other teacher accounts.

Click ‘Remove From License‘ on the confirmation page.

To remove a student from your class, click on Remove in the Class column in your Students Tab. *Note: This will only remove the student from your class and will not remove them from the school license or other teacher’s classes.

Click ‘Remove Student From Class‘ on the confirmation page.

To print your student’s usernames and passwords, click the Print Passwords button in the Student Tab of the Teacher Menu.

At the top of the screen you’ll see options to select how many students to be displayed on each screen. You’ll also see options to print a Parent Letter in English and Spanish.

To track your entire class in real time, click the Student Monitor button in the Students Tab of the Teacher Menu. This graphical report shows each student and the “medal” for each lesson completed in each course. Since there is a green triangle on every level completed “today”, you can find out if any students are not completing levels. The certificate buttons on the right enable you to print certificates for students. The monitor updates every 5 minutes, or you can press Update to refresh student progress. Hover over each “medal” tile to view more data on that lesson. Click on a course circle at the bottom next to filter by course.

Teacher Whiteboard courses enable a teacher to present the lessons from our courses to an entire class using an interactive whiteboard or data projector. To add a Teacher Whiteboard course to your account, click on Add Teacher Course.
 
A teacher course will count against your license for one account, just like a student account.

Courses Tab

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In the Courses tab, you will find a ‘Report‘ button with individualized data for each student course.

Click on the report button for the course you would like to analyze.

In this report, you will see subject area scores, a level scores graph, and a level scores table.

To remove a course from a student, click the Remove button in the corresponding row.

To remove a course from every student in your class, click on the Edit Courses above your student list.

In the Edit Courses menu, you can select the courses for removal under Mark. To remove all courses, click Mark All. You can filter by course under the drop down menu for Course.

Once you have selected the courses you would like to remove, click Remove Marked.

To renew a student course that has expired, click the Show Expired button in the Courses tab.

You will now see all expired courses displayed in red under the ‘Expiration’ column. To renew a student course that has expired, click the Renew button in the corresponding row.

To renew a course for multiple (all) students in your class at once, click on the Edit Courses button in the Courses tab.

In the Edit Courses menu, click the Show Expired button. You can now select the expired courses for renewal under Mark. To renew all expired courses, click Mark All. You can filter by course under the drop down menu for Course.

Once you have selected the expired courses you would like to renew, click Renew Marked Courses.

If you would like to add an additional course to a student account, click the Add Course button next to the student’s name.

Select the desired course in the ‘Enroll Student in a Course’ menu and click Enroll in Course.

To add a course to multiple/all students in your class, click on the Add Courses in the Courses tab.

In the Add Courses menu you can select a course with the Course to Add drop down menu. Once you’ve selected a course, you can select individual students under Mark or add the course to your entire class by clicking Select All. To add the course to your selection, complete the process by clicking Add Course to Marked.

All Learning Upgrade courses have 60 lessons and start at lesson 1, requiring a student to work through the course one lesson at a time.

If you would like to skip a student ahead in a course, click the Edit button next to the desired course in the Courses tab.

In the Edit Course menu, type the desired course lesson into the field for Course Level, then click Update Course. To unlock an entire course, enter “60”.

All Learning Upgrade courses have 60 lessons and start at lesson 1, requiring a student to work through the course one lesson at a time.

 If you would like to skip multiple students or your entire class ahead in a course, click the Edit Courses button in the Courses tab.

In the Edit Courses menu, select the courses you would like to advance under Mark, or click Mark All to select all courses in your class.

Type the desired course level into the field for Set Level to, and click Set Marked Levels.

Classes Tab

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The Classes tab will be the tab you’ll use to make any changes to classes on your teacher account, or to add a new class to organize students.

To add a new class to your teacher account, enter a class name in the field for New Class and click Create.

To edit you class name, click the Edit button in the corresponding class row.

To remove a class from your teacher account, click Remove.

***This will only remove the class and students from your account. The students will remain on the license.***

 

Teachers Tab

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In the Teachers tab, you can view your account information.

If you would like tomake changes to your name or email, click the Edit button.

If you would like to change your password, click the Change Password button.

Tracking and Monitoring Student Activity

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To track your entire class in real time, click the Student Monitor button in the Students Tab of the Teacher Menu.

This graphical report shows each student and the “medal” for each lesson completed in each course. Since there is a green triangle on every level completed “today”, you can find out if any students are not completing levels. The certificate buttons on the right enable you to print certificates for students. The monitor updates every 5 minutes, or you can press Update to refresh student progress. Hover over each “medal” tile to view more data on that lesson. Click on a course circle at the bottom next to filter by course.

In the Courses tab, you will find a ‘Report‘ button with individualized data for each student course.

Click on the report button for the course you would like to analyze.

In this report, you will see subject area scores, a level scores graph, and a level scores table.

Students earn certificates for completing all 60 lessons in a course. To view and print these certificates, open the Students tab and click the ‘STUDENT MONITOR‘ button. You can then click the ‘Has Certificate’ button in the bottom filter options. Click the certificate icons to view and save as PDFs.

Click on the Reports tab and select the Student Progress Report by Date under the Custom Reports section.

This report will show you all time-on-task data for each one of your student’s courses.

You can use the Start Date and End Date drop-downs to filter.

By default, we will show data for every student course.

Use the Course drop-down menu to filter.

To see all student data on one row, select All By Student.

Under the Hours Played header, you will see the total hours displayed as a link. You can click each number to get a student session time report.

Click on the Reports tab and select the Student Time Report by Date under the Custom Reports section.

You can filter by course and date on this report to view each student session with subtotals for time.

This report will display the minutes, score, course, lesson, and device used for each student session.

Click on the Reports tab and select the Student Pacing Report by Completion Date under the Custom Reports section.

This report is set up to help pace a class for an upcoming test or the end of an academic term.

You need to enter in your start and completion date, and the report will tell you how many hours a week are needed for each student to finish a course at a bronze level (all lesson above 75%).

Click on the Reports tab and select the Student Time Class In Out Report under the Custom Reports section.

In-Class vs Out-of-Class is a tracking feature that must be turned on by request.

Once active, your students will select In-Class or Out-of-Class for each session.

You can view Hours In, Hours Out, and Hours Total and filter by date and course.

Admin Accounts

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You will need to have a Learning Upgrade teacher account before you can have an admin account.

With a Learning Upgrade teacher account, you can contact us using our Contact page to request admin access. You must provide your Learning Upgrade username and submit the pilot request using your official school email address.

School Admin: A Learning Upgrade school admin account provides access to site-wide data. An admin at a site can see all teacher accounts and view site-wide data and reports for all students.

District Admin: A Learning Upgrade district admin has all of the privileges of a school admin, but across multiple sites. A district admin can also view district reports with aggregate data for each site.

Regional Admin: A Learning Upgrade regional admin has all of the privileges of a district admin, but across regions, counties, states, and organizations. A regional admin can also view regional reports with aggregate data for each district and sites within a district.

Admin: Choose Teacher to View

School admins have access to all of the reports found in our Tracking and Monitoring Student Activity section with the added ability to select teacher views or view all. This can also be used to view each teacher’s Teacher Menu. District and Regional admins can also sort by school using a school drop down menu.

School Progress Report

School admins can view a school overview report to see aggregate time-on-task data.

A district or regional admin will see all schools within their region or district in this report.

School License Report

A school admin can use the School License Report to view all students currently using a spot on their license. Admins can quickly view which students are active to free space.

District or regional admins can use the schools drop down to monitor school activity within their region.

Learning Upgrade Webinars

Getting Started with Learning Upgrade's Teacher Menu and Reports

Learning Upgrade's Remote Learning Action Plan