Privacy Policy and Terms of Use

What Information We Collect

Learning Upgrade collects personally identifiable information from visitors and subscribers of our app and/or website on a voluntary basis only. The personal information collected on a voluntary basis includes:

• Parents or Adult Learners signing up for free trials: adult name, student name, adult email address
• Parents or Adult Learners purchasing a course: free trial information and credit card information, billing address, and phone number. Note that we do not store credit card information, it is only used for one transaction and no longer stored.
• Teachers and School Staff: school information, teacher name, email address, phone, student names, grade level
• Children: we do not directly collect information from students. Our courses assess each student’s ability on each lesson and store student progress for each lesson, which is reported to parents and teachers.
• If we make changes to the personally identifiable information we collect we will inform you with a notification on our site. The information that we receive from visitors and/or subscribers will be used for internal purposes only and will not be sold or shared with outside parties.

How We Use the Information We Know About You

• Learning Upgrade only shares personal information we collect and student progress directly with the person or school who created the account and/or purchased the program.
• We share student progress reports with parents or adults who create a home account.
• We share student progress reports with the school and district staff who create a school account and then enroll and manage student courses, and with each student and her parents through an individual student log-in.
• We do not share the information with third parties unless you authorize us to do so.

To correct any mistakes in the personal information given, use Contact to contact us by email or phone.

Privacy Policy for Children Under the Age of 13

The web pages on our site that require entering information about a child are designed for adults and parents to use. We do not ask for and children should not enter personal information about themselves on our web site. Once parents or teachers enroll students in our courses, the student portion of the courses do not ask students for or collect any personal information.

We understand that our student users who are under 13 years of age need special safeguards and privacy protection and it is our intent to fully comply with the Children’s Online Privacy Protection Act (or “COPPA”).

• We collect children’s usernames and course pre-test information. We also collect cookies, IP Address, device type, and course progress, and state geolocation.
• Prior to enrolling in and/or using a Learning Upgrade online course, student account information is entered by a parent, teacher, or guardian. Only the parent, teacher, or guardian will provide personal information for the child using Learning Upgrade’s online courses. After the initial registration process, Learning Upgrade does not collect personal information from the children.
• These are third parties that collect information through the Learning Upgrade app and/or website: Google Analytics
• Teachers can change, edit, and remove a child’s personal information using the Teacher Menu. A parent or guardian can remove a child’s personal information by contacting info@learningupgrade.com
• If we make any changes to our privacy policy, we will contact teachers, parents, or legal guardians using the email provided or through a notification within the program.

When We May Be Forced to Disclose

Learning Upgrade may be forced to disclose information under special circumstances such as by government order, where required by law, or if necessary to protect a person from harm or a person from harming our company.

Use of Cookies

Learning Upgrade uses cookies to help personalize your online experience.  A cookie is a small piece of data sent from our website and stored on your computer via your web browser. This enables our system to recognize your browser and return your account to specific pages. You can decline the use of cookies through the settings on your web browser. This may deactivate certain features within Learning Upgrade.

Opting Out

If you do not want Learning Upgrade to collect your information, you can opt-out by contacting us to close your account and optionally to remove your personal information from our records.

Data Retention

Learning Upgrade retains customer data at the end of a license period to enable customers to renew licenses without a loss of student records.  Customers may request removal of their personally identifiable data at the end of a license period.  Learning Upgrade will then remove personally identifiable information from the customer’s records.

Links to Other Sites

When you use a link from our web site to other web sites, the privacy policy of the other web site applies.

Security

We take every precaution to protect our users’ information. To protect your online credit card order data, we uses Secure Sockets Layer (SSL) technology. This technology is the industry standard for providing secure online transactions. When you enter your credit card information into an order form, SSL encrypts the data so that it cannot be decoded as it travels over the Internet.

To help protect your account, please keep your password secure. We suggest that you pick a non-obvious password that mixes numbers and letters. In addition, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or email. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.

In the event of a data breach, we will notify you by email with details of the breach and how it affects your personally identifiable data.

Your Agreement and Acceptance of These Terms

By using this site, you signify your assent to our Privacy Policy. If you do not agree with these policies and terms, please refrain from using our site. Your use of this site indicates acceptance of this privacy policy.

Learning Upgrade reserves the right to make updates and changes to our privacy policy and terms of use. We will notify uses of changes made to the privacy policy and terms of use via our site. Users should periodically review this page to be aware of the information that Learning Upgrade is collecting.